UGG Reviews
(Rated by 1917 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Good Value5.0
Recent Customer Reviews (2)
Jodie Winter
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Victor Alves
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Payment Methods
Accepted Payment Options:
Prices for items on Ugg.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For UGG credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
UGG Pros & Cons
Pros
1
Comfortable and Warm: UGG boots are known for their comfort and warmth, making them ideal for colder months.
2
Sustainable Materials: UGG uses sustainable materials like recycled sugar cane and Tencel, which appeals to environmentally conscious consumers.
3
Variety of Colors: UGG boots come in 7 different colors, offering a range of options for customers.
4
Easy to Wear: They can be worn without socks and are perfect for quick trips or lounging around the house.
CONS
1
Customer Service Issues: Many customers have reported dissatisfaction with UGG's customer service, including problems with refunds, exchanges, and warranty claims.
2
Quality Control Issues: Some customers have experienced defects in their UGG products, such as uneven soles or poor craftsmanship.
3
High Price Point: UGG boots are generally expensive, which may deter some customers.
4
Limited Durability: While UGG boots are comfortable, they may not be as durable as other winter boots, particularly for outdoor activities.
UGG Features and Benefits
Features
Free Returns and Exchanges
Customer-friendly policy offering free returns and exchanges within 30 days for new and unused products, with pre-paid shipping label for up to 365 days
Comfortable and Warm
Ideal for colder months due to comfort and warmth
Sustainable Materials
Uses recycled sugar cane and Tencel, appealing to environmentally conscious consumers
Variety of Colors
Available in 7 different colors, offering a range of options
Easy to Wear
Can be worn without socks, perfect for quick trips or lounging
Comfort and Quality
Crafted from sheepskin and super soft wool, making them fashionable and functional
Brand Recognition and Global Reach
Globally recognized brand with wide range of products including boots, slippers, and accessories
Diversified Product Range
Offers styles like slippers, sandals, and sneakers, appealing to different tastes and needs
Successful Collaborations
Collaborations with designers like Telfar generate excitement and increase brand appeal
Sustainability Initiatives
Uggrenew refurbishment program shows commitment to innovation and environmental responsibility
Warranty Coverage
Covers defective materials and workmanship for footwear less than one year old
Exchange Shipping
No additional shipping fees for exchanges, though subject to duties and taxes
Student Discounts
10% discount for college students